Welfare Support Officer

Description:

s a Welfare Support Officer your main duties will include but not limited to ensuring service users are supported at various stages of their Asylum application process including any safeguarding and welfare issues you come across, providing practical and emotional support to service users, monitoring service users’ wellbeing and support needs and ensuring all records are updated and accurate for home office audit purposes. It is essential to maintain boundaries and being resilient to ensure a professional and a well-defined service is provided to always meet the needs of the service users.

Role Criteria
 

• Experience of working with vulnerable and diverse client groups is essential
• Experience and understanding of safeguarding is essential
• Ability to identify individuals and family need and recognise the required support packages to maintain independence
• Experience working with mental health and or challenging behaviour is essential
• To communicate effectively with colleagues, local authorities, and service users
• Experience with record keeping and creating risk assessments
• Ability to work under own initiative
• Resilient
• You will be supportive, trustworthy, a good listener, approachable and empathetic to others
• Flexible and happy to travel
• Full UK manual driving license