Description:
Your role will be providing administration support for Chartered Financial Planners in all aspects of their advice process including the following:
- Key Role Element - Prepare meeting packs and documentation/reports for client meetings and annual client reviews. Supporting the Financial Planner in the delivery of client meetings both electronically and/or in a face-to-face setting.
- Carry out day to day administrative functions, complete and submit applications, keeping data up to date on Enable (internal CRM system)
- Ensure contact with clients / providers is maintained throughout any processing
- Completing electronic AML checks
- Prepare and send letters of authority and obtain information on client policies from ceding schemes and providers to support research
- Assist with the collation of client data and documents in the construction of suitable recommendation reports and prepare related client correspondence
- New business submission and asset transfers – manage the case documentation process incl. upload and submission of required compliance documents to Enable (our internal client management system)
- Preparing and issuing documents to be signed electronically via Adobe sign
- Deal with telephone and email enquiries from client and providers
- Dealing with post, scanning, photocopying, filing and emails
The Knowledge, Experience And Qualifications You Need
- Motivated and comfortable working in teams. Able to act on your own initiative and develop relationships with both advisers, clients, and professional connections.
- Ability to prioritise multiple tasks in a deadline driven environment, the ability to make decisions and to work calmly under pressure are all key attributes
- Minimum of 12 months administration experience within Financial Services, ideally within a wealth management and/or financial planning business.
- Experience with Client Management Systems.
- You will be required to complete the range of educational and training tutorials on our internal client management and client asset custody and administration and dealing systems, Enable and Fusion, as well as be fully conversant with our online client portal, Wealth Platform.
- Aspirational, you will be an individual who embraces change and understands and shares our corporate culture.
- Excellent telephone manner, communication skills and high standards of literacy are essential.
The Knowledge, Experience And Qualifications That Will Help
- R01, FA1, FA2 Qualified, or looking to qualify, is an advantage