Tsa Manager

Description:

Integration of Traveller TSA service into existing National Grid TSA office, ensuring processes and governance are fit for purpose for Traveller transaction.

Review and definition of TSA office improvements and efficiency's where appropriate, through reviewing lessons learned, monitoring real time processes and performance.

Development of improvement plan including the management and coordination of relevant actions across the team.

Development of project TSA processes and Governance

Development of TSA structures specific to client. integration into broader TSA office

Review existing TSA processes and governance and develop an improvement approach

Review communications approach / interface with divested entity TSA office(s)

Review sourcing approach(es) across the TSA office

TSA office management in a technology related domain

Strong exposure to contract management (technology domain preferable)

Operating in a matrix organisation inc. multi-supplier environment, coordinating project / BAU teams

Strong Project management discipline and sound communication skills across the organisation, inc. C suite

Support vendor management plans and support negotiations as appropriate, including building RFP documentation, vendor ranking and commercial negotiations

May supervise others or make decisions which impact the work assigned to individuals. Understands and collaborates on the analysis of user/customer needs and represents this in their work

KEY:

• Experience of contract management, so anyone from a Commercial Background will be advantageous.
• A PM background would be very useful as this role is coordinating a lot of people to achieve an output and driving people to the outcome.
• This is a very customer focussed role, having empathy towards them – strong emotional intelligence.