Description:
We're searching for a GDC-Registered Dental Nurse (SmileGuide) , reporting to the SmileShop Manager who will turn frowns into life-changing grins. Are you up for it?
Responsibilities
- Deliver “5-Star” experience for every customer
- Be the face of SmileDirectClub, explain our product, and guide customers through timelines and expectations
- Engage and form a genuine connection with our customers to keep them excited about their journey to a more confident smile
- Use cutting edge technology to create a 3D scan of customer’s teeth for our Licensed Dental Professionals to review
- Help our customers select the best payment plan for their budget
- Provide our customers with complimentary whitening, and guide them through the “do’s and don’ts”
- Work with your teammates to create a positive, high-energy atmosphere
- Additional responsibilities as needed to set your SmileShop up for success
Qualifications
- Required: Current GDC registration as Dental Nurse and 1+ year of hands on dental experience
- Preferred: Experience taking impressions or using digital intraoral scanning equipment
- Preferred: Sales and Customer Service experience, preferably in a retail sales setting
- Have confidence when presenting our product and accurately addressing a customer’s questions and concerns
- Excited and passionate about transforming smiles and making an impact
- Fun and positive personality while being professional and eager to succeed
- Self-motivated and independent, but also open to learning
- Proven success and ability to quickly adapt to new systems and software
- Open-minded and optimistic as we continue grow and innovate
- Remain curious, and always look for ways to improve your shop operationally and the customer’s expe