Trade Counter Assistant

Description:

Our Trade Counter Assistants are hands-on and work closely with the Branch Manager and in day-to-day depot operations. A part of your day will be serving both new and existing customers from our thriving trade counter, always delivering excellent service and driving sales where possible. You will be using our computer system to locate stock & process customer orders and provide timely and accurate pricing.

You Will Also
 

• Complete local deliveries in the company van.
• Manufacture hose assemblies to customer specification;
• Promote additional products and services to customers;
• Allocate jobs to Service Engineers & provide progress reports to customers;
• Have control of associated paperwork; and
• Carry out general duties in the warehouse.
   

Who We Are Looking For

You will need a hands-on, customer focused approach and be confident and happy to serve customers on a busy trade counter and proactively engage with potential future customers. As our Trade Counter Assistant, you will have had previous experience in a similar customer facing role, perhaps in another industry.