Test Manager

Description:

The Test Manager is responsible for managing the change requests which cover enhancements to systems and processes that are requiring testing to ensure these have the effect intended by the Platform and Operational teams. The Test Manager drives the testing of CR’s/ Projects through an existing Test Framework and Governance Model scheduling requirements across Operations, Platforms for data set up and clients for test plans through to execution and defect management.

The Test Manager will work with other Cedar Test Managers and Client Managers to assess pipeline providing insight to test estimates, structures and demands to define a timeline.

Key Accountabilities:

Work with Cedar Test Managers to maintain regional or local direction of testing activities to meet the goal of improved quality and service availability in the live environment

Develop and maintain high quality relationships with customers both internal and external to the Group

Self-starter who is structured and organised to grow and develop open relationships internally and with clients, recording requirements, interpret and define for test plan

Coordinate test execution by constructing test governance artefacts, daily calls, daily status reports to track progress against plan

Point of contact across Client Pods for testing escalations, investigating and resolving

Define requirements for test environments and engage appropriate parties to ensure that the necessary components are in place before testing commences

Manage the testing process and organise the review and analysis of appropriate documentation and storage of documentation

Ensure the delivery of systems to the live environment meet the agreed quality expectations

Control concurrent CR’s/ projects and resources that vary in scale and complexity to meet changing objectives

Manage test resources, ensuring that all planned CR’s/ projects are delivered on time, within the budget and resource allocated

Implement strong planning and resource forecasting techniques; and Ensure compliance with all relevant internal instructions (FIMs, GSMs, circulars) and external regulatory requirements including the management of operational risk and adherence to the Group’s standards of ethical behaviour

Qualifications:

• Degree in Computer Science, Business Administration or related fields
• ISTQB Qualified
• 10+ year in Test Management roles