Description:
Role Responsibilities (full spec avail.)
- Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements
- Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience
- Write easy-to-understand user interface text, online help and developer guides
- Create tutorials to help end-users use a variety of applications
- Analyze existing and potential content, focusing on reuse and single-sourcing opportunities
- Create and maintain the information architecture
Successful Candidates:
- Proven working experience in technical writing of software documentation
- Ability to deliver high quality documentation- paying attention to detail
- Ability to quickly grasp complex technical concepts and make them easily understandable/translate into text/documentation
- Basic familiarity with SDLC and knowledge of technology infrastructure including cloud, networking, and Linux platforms
- Open to someone from a Tech Support/Cloud Engineer background who is looking to transition
- University degree in Computer Science, Engineering or equivalent desirable but not mandatory
- Personality!