Description:
Candidate will be working with Dynamics 365 CRM and Power platform solution and technical architecture, solution development, delivery and configuration for Cognizant’s public sector customers.
What will the Microsoft Dynamics CRM Technical Architect be doing day-to-day?
- Analysing the client’s business, developing an understanding of their business objectives, & identify efficient ways D365/CRM will add value to their business
- Understand customer’s intent and existing architecture and propose a best posiible solution to their business problem and processes. Design TDD and FDD documents and get necessary stake-holder approval
- Work on individual delivery items as well as manage task assignment/delivery/troubleshooting/peer reviews were applicable
- Maintain a best practice guidance for the team and overall project deliverables
- Planning & executing the implementation of CRM developments, providing regular progress updates to internal & external clients
- Assisting with project communication & best practice throughout the system implementation.
- D365 Solution Management
- Knowledge in Performance tuning possibilities in Dynamics 365 implementations
Essential Technical Skills:
- Experience of Dynamics 365 CRM capabilities
- Design & Development experience in Dynamics 365 primarily on Customer Service
- Experience of Power Platform development (Power Apps Portals, Model-Driven / Canvas Applications), Microsoft Dataverse, Power Automate
- Hands on experience in configuration, customization and extension of Dynamics CRM
- SQL Server 2008 or above with custom report experience through SQL Server Reporting Services (SSRS) and FetchXML
- .NET Framework Version 4.5 or above including strong WCF\ Web API experience
- Knowledge of Web development, HTML, CSS, JSON, XML, Javascript and SQL
- C# and OOPS concepts