Team Leader

Description:

What You’ll Bring To The Role

Your exceptional leadership skills and passion for driving performance and delivering results through positive customer experience is what we are looking for.

You’ll be effectively motivating and leading your team, conducting regular performance reviews and following all internal HR policies to ensure good staff management and leadership at all times.

Ensuring the highest maintenance customer service standards are achieved, through a flexible approach, regular quality checks and continued support in the progression and development of your team through the skills reward model.

Providing regular feedback to individuals clearly and constructively against performance whilst highlighting areas for development and improvement, ensuring the outcome is positively received.

Ensuring the meter reading & planning function is managed efficiently by collaborating with your team of planners & engaging with key stakeholders.

Working closely with the metering operations manager & data analysts to drive improvements and new ways of working.

The right skills and experience are important. But if you have the right character, positivity and a caring attitude we want to talk to you, too.

We welcome people from all walks of life and celebrate individuality as we know diverse minds, experiences and backgrounds help us to learn and better serve our communities.

We want people who show up and get involve. Those who are ready to be part of something bigger and who want to make a difference because they care.