Swedish Speaking Implementation Manager

Description:

We are looking for an experienced, energetic and positive Swedish speaking Implementation Manager. You will have great interpersonal skills as well as a strong bias towards excellent client service. You will be analytical and have great organisational skills. You are a quick learner and serious about making an impact.

What will you do?

You will lead implementation projects, align client needs with the platform capabilities, drive client value and work directly with clients to ensure deliverables fall within the applicable scope and timelines

• Be the main point of contact for our clients from point of sale through to deployment
• Gather system requirements and business objectives from customers
• Assess how best to configure the platform and provide guidance on best practices and successful deployment
• Identify and analyze project risks & dependencies on an ongoing basis
• Analyze operational data and use it to constantly scale and find efficiencies in internal workstreams
• Work cross-functionally with our Sales, CS Engineers, Product & Account teams
• Maintain detailed project plans to communicate project status both internally & externally
• Perform risk management to minimize project risks
• Report and escalate to management as needed when project time deadlines become at-risk

Requirements

You’ll be great for this role if you have:

Requirements are often considered a measure of how equipped you are to do the job, but sometimes, they aren’t the only factor. If you don’t have enough experience, or not all the skills, we’d still like to hear from you. This could be the perfect fit for you and us. Learning and Development is at the heart of HiBob, so don’t exclude yourself if you don’t tick off all of the below items which are desirable, but not essential to have from day one.

• Proven experience as an Implementation Manager/Project Manager and/or CSM (3 years)
• Can speak fluent Swedish - mandatory
• Strong understanding of SaaS and the technology industry
• Knowledge of HR - highly regarded
• Experience in project management
• Strong problem-solving skills and an ability to think outside of the box
• Ability to interact with product specialists and development teams around delivery/roadmap
• A can-do approach with the ability to thrive under pressure
• Excellent client-facing and internal communication skills
• Excellent written and verbal communication skills
• Solid organizational skills including attention to detail and multitasking skills
• A passion to learn the Bob product and tech-savviness
• A desire to work in a fast-paced startup environment
• A strong work ethic, integrity and desire to succeed