Student Adviser

Description:

The Student Adviser will guide students through relevant UCL policies and processes, promoting and enabling equality and inclusion, resolving issues, signposting or referring enquiries as appropriate. They will be a key point of contact for first year undergraduate students in particular but will also support appropriate activities across all undergraduate groups within their academic unit.

The post holder will support students via face-to-face or online appointments, telephone or student enquiries management system contact and will take an active interest in students, ensuring that they feel listened to and their contributions valued. They work alongside colleagues in academic units - complementing the work of personal tutors, academics, teaching and learning staff and peer support programmes - to strengthen the local support provision and facilitate effective connection with students.