Store Manager

Description:

Next, one of the UK’s largest fashion retailers, is seeking a dynamic Store Manager to lead its team in a fast-paced retail environment. As a Store Manager, you will be responsible for maximizing sales, driving efficiencies, and achieving performance targets by leading and inspiring your team to be their best. This role requires strong leadership, commercial awareness, and problem-solving skills to create an exceptional shopping experience for customers.

The store operates in a dynamic and competitive setting, and every day will be varied and challenging. If you are passionate about customer service, team leadership, and business performance, this is the perfect opportunity for you.

Key Responsibilities:

Team Leadership & Store Performance:

• Lead and inspire a high-performing team to deliver exceptional customer service.
• Create a motivating work atmosphere, fostering a culture of teamwork and collaboration.
• Coach, mentor, and develop employees to achieve their full potential.
• Ensure team members are aligned with company goals and objectives.

Sales & Business Management:

• Maximize sales and profitability by implementing effective business strategies.
• Monitor stock levels and ensure efficient stock management processes.
• Identify commercial opportunities to enhance store performance.
• Analyse key performance indicators (KPIs) to drive improvements.

Operations & Compliance:

• Ensure operational efficiency, including stock accuracy and process compliance.
• Create a safe working environment, following health and safety regulations.
• Maintain excellent store presentation to enhance customer experience.
• Work closely with Area Managers and HQ teams to align with business strategies.

Customer Experience & Engagement:

• Ensure a seamless and enjoyable shopping experience for customers.
• Problem-solve customer concerns effectively and professionally.
• Promote a customer-first culture, ensuring service excellence.

Skills & Attributes Required:

✅ Leadership experience in a retail or customer-facing environment.
✅ Strong commercial awareness with a focus on achieving business targets.
✅ Exceptional communication skills to engage with customers and staff.
✅ Proven ability to coach, mentor, and motivate a high-performing team.
✅ Problem-solving mindset to address challenges effectively.
✅ Ability to multi-task, organize, and prioritize workload efficiently.
✅ Adaptability in a fast-paced and dynamic retail environment.

Shifts & Work Hours:

📅 38.75 hours per week
🕘 Monday: 09:45 - 18:15
🕘 Tuesday: 09:45 - 18:15
🕘 Thursday: 09:45 - 18:15
🕘 Friday: 11:45 - 20:15
🕘 Saturday: 09:45 - 18:15

What’s in It for You?

✔ Competitive salary with performance-based incentives.
✔ 25% staff discount on Next, Lipsy, Gap, and Victoria’s Secret products.
✔ 10-15% discount on partner brands & branded beauty products.
✔ Sharesave scheme to invest in the company.
✔ 75% off working wardrobe allowance (minimum 6-week contract).
✔ Exclusive early access to sale stock and hot retail deals.
✔ Digital GP & health and wellbeing services for employees.
✔ Life assurance & financial wellbeing support programs.
✔ Discounted gym memberships and access to personal training apps.
✔ Opportunities for career growth within a FTSE-100 retail company.

About Next:

Next is a FTSE-100 retail company with over 35,000 employees across the UK and Ireland. As the UK’s 2nd largest fashion retailer and a market leader in kidswear, Next operates over 500 stores and a thriving online business selling in over 70 countries worldwide.

The company fosters a fast-paced, results-driven culture where employees are supported in their career development. With a strong focus on innovation, teamwork, and customer service, Next offers fantastic career progression opportunities in retail management.