Description:
About You: You are an accomplished Solution Engineer with experience in a B2B SaaS software environment. You have an established track record of success and enjoy being the model for the ideal Solution Engineer within a team. You are excited about enabling companies to transform themselves using the public cloud and the service offerings in the cloud (AWS, GCP, etc.) You hold yourself accountable for the success of any initiative you are involved in. You want to be a part of a high performance sales organization and hate losing to the competition. You are comfortable working in a fast paced, growing, collaborative, entrepreneurial environment.
You Will
- Work in conjunction with the sales team as a key technical advisor and advocate for DoiT while mapping value to the prospect’s needs.
- Implement strategies to improve trial win rates, beat the competition, and develop stronger technical buyer relationships.
- Contribute to, and employ, best practices in the execution of demos and trials as a subject matter expert on our SaaS packages and functionality.
- Develop and deliver engaging demonstrations in collaboration with our Sales, Marketing and Training Teams to both business and technical users.
- Understand and implement technical sales strategies based on competitive selling strategy
- Understand and manage complex technical sales processes in a complex IT environment with multiple departments and stakeholders.
- Partner with Product Marketing on effective strategies to manage and deliver demonstrations, maintain demo environments, and respond to RFPs.
- Present to prospects, customers and partners, at external events, conferences, seminars, etc.
- Ensure timely entry of data into internal business support solutions.
- Contribute to systems and tools to provide key business information and metrics to highlight performance and effectiveness.
You Have
- 7+ years experience at B2B SaaS software company in a pre-Solution Engineering role selling into both enterprise and mid-market accounts.
- An understanding of ITSM eco-systems and prominent solutions within them, such as: Cloud Management tools, DataDog, Chef, Ansible, Puppet, New Relic, ServiceNow, AlertLogic etc.
- Experience working with Amazon Web Services (AWS) or equivalent cloud, and Datacenter experience with knowledge of hypervisors like VMWare.
- Strong data analysis skills and the ability /navigate spreadsheets to identify trends, outliers, correlations and reconciliation needs across large data sets.
- Good practical understanding of cloud-centric architectures.
- Comfort level working in a metric-driven environment, including reporting on and improving business performance against a set of monthly KPIs and metrics.
- The ability to take complex pieces of technology and explain them in a simple and easy to understand way.
- Solid verbal, written, presentation and interpersonal communication skills.
- Intellectual curiosity, great problem solving skills and passion for continuous improvement.
- Previous experience working with/presenting to executive level prospects and customers.
- Experience with modern technical selling best practices and selling in a competitive environment, including implementing new or improved trial, demo, and RFP processes.
- Proven track record of success in a fast growing and scaling business.