Software Implementation Support

 

Description:

Core responsibilities will typically include:

  • Support the team with new software rollouts remotely.
  • To gain a deep understanding of bespoke products to provide technical support remotely.
  • Build and manage relationships with clients.
  • Create and contribute to the documentation of standardised processes.
  • Collaborate closely with the development team to strategize and execute comprehensive quality assurance and testing plans.
  • Assist in the coordination of testing cycles, deployment phases, and product releases while meticulously documenting discovered issues and bugs.
  • Play a vital role in the QA process throughout the software development life cycle.

 

Expected Qualifications, Skills & Experience:

  • Relevant technical support, customer support, or IT related work experience.
  • Demonstratable knowledge of basic software engineering principles.
  • Excellent communication skills.
  • Strong organisational and prioritisation skills.
  • A natural problem solver.
  • Keen attention to detail and driven by quality.

Organization Recruitment Resolution Ltd
Industry IT / Telecom / Software Jobs
Occupational Category Software Implementation Support
Job Location London,UK
Shift Type Morning
Job Type Full Time
Gender No Preference
Career Level Intermediate
Experience 2 Years
Posted at 2024-04-07 1:28 am
Expires on 2024-12-14