Description:
B&Q is on a mission to inspire customers to improve their homes and transform their lives. Join our team as a Showroom Sales Advisor and play a pivotal role in helping customers turn their boldest kitchen and bathroom ideas into reality.
Key Responsibilities:
- Customer-Centric Sales: Focus on understanding customer needs by asking insightful questions and recommending appropriate finance, product, and installation options.
- Design Expertise: Use advanced software to create stunning and inspirational designs that help customers visualize their dream spaces.
- Project Coordination: Manage multiple projects simultaneously, offering both virtual and in-person support, ensuring seamless coordination from initial ideas to final delivery.
- Relationship Building: Collaborate closely with colleagues and installers to deliver exceptional service on every project.
- Sales Targets: Confidently convert designs into sales, achieving and exceeding targets while maintaining customer satisfaction.
Required Skills & Experience:
- Technological Proficiency: Comfortable using software and technology to create designs and manage customer projects.
- Communication Skills: Exceptional verbal and written communication skills to build relationships and provide outstanding customer service.
- Sales Acumen: Motivated by sales targets, with a strong ability to convert ideas and designs into successful sales.
- Problem-Solving Abilities: A good problem-solver with a keen eye for detail and design.
- Team Collaboration: Works well in a team environment, contributing positively to shared goals.
- Flexibility: Available to work on a rota that includes weekends, evenings, and bank holidays.
What’s In It for You?
At B&Q, you’ll be part of a great team where you’ll be valued for who you are. We are committed to diversity, inclusivity, and creating a supportive environment for all.
Benefits Include:
- Competitive salary
- Award-winning pension scheme
- ShareSave options
- Generous holiday allowance of 6.6 weeks
- Employee Assistance Programme (EAP)
- Shopping discounts and colleague wellbeing benefits
- Generous breaks to help you stay refreshed
- Access to networks promoting diversity and inclusion