Shop Manager

 

Description:

Rennie Grove Peace Hospice Care is seeking a Shop Manager to provide continuous cover and support throughout the Rennie Grove Peace shop network. This role will also involve working on specific retail projects as needed.

As a Shop Manager, you will be responsible for effectively managing the shop, maximizing sales and profitability, and leading a team of volunteers. You will play a crucial role in representing Rennie Grove Peace in the community, inspiring excellence in customer service, and ensuring smooth retail operations.

Key Responsibilities:

  • Shop Management: Ensure the efficient and effective operation of the shop, in line with senior management guidance.
  • Sales & Profitability: Drive sales growth and manage resources to optimize profitability.
  • Volunteer Team Development: Recruit, train, and motivate a team of shop volunteers, fostering a positive and productive work environment.
  • Customer Service Excellence: Provide and maintain high standards of customer care to ensure a welcoming shopping experience.
  • Community Engagement: Serve as a brand ambassador for Rennie Grove Peace, strengthening relationships with local supporters and promoting the charity's mission.

Qualifications & Requirements:

  • Previous experience in retail management or charity shop operations is desirable.
  • Strong leadership skills with experience in team management and volunteer coordination.
  • Ability to drive sales performance and improve shop profitability.
  • Excellent customer service and interpersonal skills.
  • Ability to manage multiple tasks and work independently.
  • Passion for charity work and community engagement.

Working Hours & Location:

  • Hours: 22.5 hours per week (part-time).
  • Location: Rennie Grove Peace Shops across the Bucks locality.

Salary & Benefits:

  • Salary: £1,997 per month (pro rata from £23,970 per annum).
  • Pension Scheme: Up to 7% employer contribution with a minimum 4% employee contribution.
  • Life Assurance: 2x annual salary (up to age 75).
  • Annual Leave: 27 days plus bank holidays (increasing to 30 days at 5 years and 33 days at 10 years’ service).
  • Birthday Leave: Additional paid leave on your birthday.
  • Health & Wellbeing Support:
    • Health Cash Plan (covering dental, optical, physiotherapy, and more).
    • Employee Assistance Programme (24/7 confidential support and counseling).
  • Flexible Working: Options for hybrid, part-time, or job share roles where applicable.
  • Travel Reimbursement: Eligible travel expenses covered.
  • Retail & Entertainment Discounts: Includes Blue Light Card membership for additional savings.
  • Professional Development:
    • Comprehensive induction program.
    • Training and development opportunities, including externally funded courses.
    • Clinical and non-clinical specialist training for relevant roles.
    • Employee mentorship and coaching programs.

Diversity & Inclusion Commitment:

Rennie Grove Peace Hospice Care is committed to fostering an inclusive work environment. They actively promote equality, diversity, and inclusion in recruitment and throughout the workplace.

Organization Rennie Grove Peace Hospice Care
Industry Retailing Jobs
Occupational Category Shop Manager
Job Location Buckinghamshire,UK
Shift Type Morning
Job Type Full Time
Gender No Preference
Career Level Intermediate
Experience 2 Years
Posted at 2025-02-16 4:28 pm
Expires on 2025-04-02