Senior System Engineer

Description:

CPS is working alongside a software development specialist located in South Wales. We have an exciting opportunity for a Senior Systems Engineer to join the client's rapidly growing team. This role offers a fantastic opportunity for you to progress and develop your career, enhance your knowledge of new technologies, and develop new skills. As part of a talented team, you will work in a challenging, fast-paced, and collaborative environment.

Roles and Responsibilities:

• Commissioning, installing, and maintaining our client's multi-tier environments
• System-wide roll-outs
• Mentoring and assisting team members
• Providing 1st and 2nd line customer support, supporting the ticketing system by email and phone. You may be required to carry out emergency out-of-hours support based on an on-call schedule
• Managing internal and external projects through to completion. Meeting the expectations of all stakeholders.
• Participating in and overseeing the release process. You will also perform and oversee user acceptance testing on the latest releases and maintain internal testing labs.
• Assisting in developing and improving support documentation and contributing to customer-driven training documentation

Skills Required:

• Supporting and deploying software applications
• Configuration and troubleshooting of IP Networks
• Configuring and troubleshooting - Windows Server Environments
• A good understanding of, configuring, querying, backing up, and troubleshooting SQL
• Strong IT Troubleshooting skills
• Clear and Confident verbal and written communications