Description:
This is an external broker and client facing role that will manage an assigned portfolio of Captive Multinational programmes working in partnership with product underwriters and distribution. You will be a subject matter expert in the structure, design and execution of complex Multinational captive fronting and indemnity programs. This role has global fronting authority and supports all major Multinational lines of business.
Some of the key responsibilities include:
- The proactive management and oversight of all multinational and global fronting service activities, coordinating communication and project management across all internal and external stakeholders throughout the program lifecycle.
- Provide direction and guidance to all relevant stakeholders to ensure appropriate design and effective delivery and service of assigned multinational programs.
- Provide multinational technical expertise to underwriters.
- Lead the promotion and adoption of the AIG Multinational End-to-End process.
- Lead and manage the day-to-day service delivery across all assigned programs to ensure the timely issuance of accurate local policy and invoice documentation and meet agreed program SLAs.
- Engage with multinational claims to ensure timely development of multinational claims bulletins / protocols and support on ad hoc program enquiries.
- Provide regular updates to the appointed broker (or client if direct) on program performance until fully implemented.
- Drive the profitable growth of the Multinational global fronting portfolio by working with product and distribution to identify target opportunities and articulate AIG’s value proposition in the market.
- Help identify, support, and contribute to internal and external strategies that align our product offerings and grow AIG multinational business.
What you’ll need to succeed
- Strong technical knowledge of complex multinational programs, including captive and reinsurance structures, with experience of the multinational environment and processes
- Experience working with multinational corporations and dealing with senior client personnel / risk managers
- Experience handling the structuring and execution of global fronting programs including captive and indemnity arrangements
- Commercial acumen with strong business development and negotiation skills
- Strong written and verbal communication skills, with the ability to build strong relationships with stakeholders, and clearly articulate ideas and influence outcomes
- Ability to handle multiple priorities, delegate effectively and meet tight deadlines / SLAs