Description:
Our client is a global leader in science and technology, providing a breadth of expertise and solutions to customers worldwide. As Desktop Engineer, you will be the technical troubleshooter who will ensure that our client’s desktop environment is running smoothly and efficiently.
ABOUT THE RESPONSIBILITIES:
- Installing, configuring, and maintaining desktop computers, peripheral equipment, and software within established standards and guidelines.
- Working with vendor support contacts to resolve technical issues within the desktop environment.
- Troubleshooting and repairing hardware and network connectivity issues.
- Providing end-user support, resolving technical issues, and providing technical assistance for all Operating System and workstation applications.
- Performing system upgrades including the installation of new hardware and software.
- Co-ordinating requirements for lab/logistic machines
- Creating user guides
ABOUT THE QUALIFICATIONS:
- Hands-on experience in the following areas:
- CIS Hardening
- Quest software
- Cofense email security
- DPP
- Need to have good knowledge of MacOS
- Good judgment and strong analytical skills as well as follow-up and organizational skills
- Strong written and verbal communication skills
- Diploma or degree in Computer Science is preferred