Description:
We’re looking for a Senior Content Designer who can work within ambitious and aspirational multi-disciplinary agile teams.
You will be expected to:
- create, iterate, publish and manage the life cycle of high-quality, user-centred content – so that it meets user needs and departmental aims
- make complex language and processes easily understandable
- use research and insights to inform designs, and analytics and feedback to evaluate and improve content
- build relationships with policy stakeholders to understand their goals and work with them to improve user journeys, content quality and performance
- manage multiple content projects within a portfolio and adapt to changing priorities and deadlines
- provide feedback and mentor others to make sure they’re delivering quality work
- work on the development and implementation of content strategies
- review and improve processes and work with content publishing systems
Person specification
Skills and experience
It is essential that you have:
- agile working (content design)
- user-centred content design
- data-informed decision making
- content management
- strategic thinking
It is desirable that you have:
- experience of service design
- upskilling junior colleagues
Benefits
- Learning and development tailored to your role
- An environment with flexible working options
- A culture encouraging inclusion and diversity