Description:
NCC Group is a leading global cybersecurity company dedicated to safeguarding critical infrastructure and systems within the industrials and transport sectors. Our mission is to provide innovative cybersecurity solutions that protect organizations from emerging threats, ensuring the continuous and secure operation of vital infrastructure and transportation networks worldwide. The company has deep industry relevant expertise in securing industrial systems and helping companies harness the business benefits of IT/OT convergence whilst maintaining security.
We are seeking a dynamic and strategic Senior Business Development Manager to lead our efforts in cultivating and managing strategic accounts within the industrials and transport verticals. This role is instrumental in driving our growth and reinforcing our commitment to cybersecurity excellence.
Key Accountabilities:
- Account Strategy: Develop and execute a comprehensive account strategy for strategic clients within the industrials and transport verticals, aligning with our global business objectives.
- Client Relationship Management: Build and maintain strong, long-lasting client relationships, serving as a trusted adviser and consultant on cybersecurity solutions and best practices.
- Revenue Growth: Drive revenue growth by identifying new business opportunities, understanding client needs, and aligning our cybersecurity solutions with their evolving requirements.
- Market Insights: Stay informed about industry trends, competitive intelligence, and emerging threats within the industrials and transport sectors to position our company as a leader in industrial cybersecurity.
- Solution Customisation: Collaborate with internal technical and solutions teams to tailor our cybersecurity offerings to meet the unique needs of each client.
- Contract Negotiations: Lead contract negotiations, ensuring favourable terms for both the client and NCC group, while maintaining profitability.
- Team Collaboration: Collaborate with cross-functional teams, including technical experts, marketing, and delivery teams, to deliver exceptional service and solutions to our clients.
- Forecasting and Reporting: Prepare accurate sales forecasts, reports, and account plans to communicate progress and opportunities to senior management.
- Customer Satisfaction: Continuously monitor and ensure high levels of customer satisfaction, addressing any issues or concerns proactively.
Behaviours:
- Client-Focused: Prioritizes client needs and expectations, ensuring that all actions and decisions lead to client satisfaction and success.
- Collaborates as ‘One NCC’: Works in unison with all departments and teams, fostering a united front and shared objectives across the entire organisation.
- Adds Value: Goes beyond the minimum requirements to provide solutions and contributions that enhance the customer’s success and growth.
- Enables and Empowers: Provides tools, resources, and support to team members, fostering an environment where they can thrive and excel.
- Personal Responsibility: Takes ownership of actions, decisions, and outcomes, acknowledging successes as well as areas for improvement.
- Communicates Openly and Respectfully: Shares information transparently while maintaining respect and consideration for all stakeholders.
- Open Mindset: Embraces new ideas, diverse perspectives, and is willing to adapt in response to evolving situations or feedback.
- Growth and Development: Actively seeks opportunities for personal and professional growth, championing learning and evolution for oneself and the organisation.
- Analytical Thinking: Demonstrates a systematic approach to resolving issues and identifying improvements.
Qualifications and Experience:
- Degree educated.
- Proven track record in business development and account management within the cybersecurity industry, with a minimum of 5 years of relevant experience.
- Strong understanding of CNI sectors and cybersecurity challenges within these industries.
- Demonstrated success in selling complex cybersecurity solutions to strategic clients.
- Exceptional negotiation, communication, and interpersonal skills.
- Proficiency in understanding and communicating technical concepts to non-technical stakeholders.
- Ability to work independently and as part of a cross-functional team.
- A self-starter with strong problem-solving skills.
- Willingness to travel nationally and internationally, as needed.