Security Operations Manager

Description:

We are seeking a quality focused Security Contracts Manager to oversee a portfolio of client sites across the South West region. You will lead security teams across multiple commercial sites and ensure the highest level of service to clients. You will be an effective people manager with the ability to positively engage clients.

You will have the ability to maintain and develop positive working relationships with your clients and be a confident people manager. With excellent interpersonal & communication skills you will be commercially aware with an attention to detail.

Applicants must meet the following criteria:

• Ideally you will have security industry experience
• Full driving license holder
• A people manager with experience of leading teams
• Based in the South West of England within reasonable distance to Plymouth or Exeter
• Very process driven with first class time management skills

Key duties and responsibilities will include

• Operational responsibility for a portfolio of client sites across the region
• Act as the main point of contact for operational issues
• Undertake regular site visits to oversee the delivery of site security across a number of commercial and corporate sites
• Regular client meetings across your region to ensure maximum client engagement
• Strive to exceed client KPI's and SLA's
• Compliance checks
• Undertake welfare checks across your sites
• Budget management
• Manage the mobilisation of new sites
• Safeguarding of clients assets to include people, buildings and information
• Ensure compliance with Assignment Instructions and oversee implementation
• Conduct and monitor staff appraisals including HR / disciplinary issues
• Recruitment, training and development