Sales Support Administrator

Description:

Sales Support Administrator Company Overview: Clearview Recruitment are ecstatic to be working with our client, an established independent business of 40 years, known for their fantastic culture. They are a carbon-neutral company with sustainable goals, committed to providing exceptional customer service and career development opportunities for employees.

Sales Support Administrator Overview: This role is critical in supporting all team members to deliver an exceptional customer experience through online, phone, and in-person interactions. The role will involve handling leads, managing compliance, promoting properties and services, and supporting the sale process, while ensuring data integrity and process efficiency.

Sales Support Administrator Key Responsibilities
 

• Provide support to Sales Progressors
• Provide support to the team in delivering excellent customer service
• Process online leads by critiquing and qualifying for the sales team
• Handle telephone leads, qualifying and prioritising them effectively
• Serve as the front-of-house coordinator, handling in-person inquiries and ensuring proper lead qualification
• Maintain applicant data and ensure compliance through CRM management
• Assist with new property onboarding via the CRM system
• Coordinate office processes including keys and security administration
• Maintain front-of-house displays, housekeeping, and equipment
• Assist buyers with enquiries to ensure smooth progress through the sales process
   

Sales Support Administrator Skills And Qualifications
 

• Proficiency in Customer Relationship Management (CRM) systems
• Strong organisational and prioritisation skills
• Attention to detail, particularly in compliance and due diligence
• Excellent communication and customer service skills
• Ability to handle multiple inquiries and leads across various channels (online, phone, in-person).
• Experience in property sales, marketing, or administration is desirable