Description:
The Feedonomics Sales Team is the conduit of every dollar of revenue and nearly every client. We are 100% remote around all U.S. time zones, and 3 countries and we sell 3 different product lines to new and existing clients. In this journey, we ally with Sales Engineering, SalesOps, Global Operations, Marketing, Product, and Accounting to ensure we are putting our best effort with every client we take on. We hold each other accountable to our company values and push each other to be better each and every day. Our industry thrives on our products and service because they are unparalleled, which makes it a joy to sell.
The Role
The Sales Engineer - Tier 2 plays an integral part in the sales cycle and is responsible for assisting the Sales Organization with technical questions presenting our platform and establishing confidence in Feedonomics technology. To accomplish this, the Sales Engineer - Tier 2 must be able to identify and understand a prospect or client’s technical business requirements and whether those can be solved by Feedonomics
The Responsibilities
- First pass on Security questionnaires and all applicable documents.
- Create custom demo environments for Sales Engineer - SR. Sales Engineer, and Manager, Sales Engineer
- Setup databases for MDRs (Marketplace Data Reviews) and categorizing the products in the DB for categorization
- Participate in all stages of the midsize revenue companies interested in Marketplaces, Aggregation and Advertising deals with increasing complexity (RAaP / LIA / Multi-Country sales lifecycle including:
- Provide technical input on discovery calls
- Give in depth demonstrations of the Feedonomics platform
- Prepare and showcase custom demos or data setups
- Review technical details with final decision makers at the end of the sales cycle
- Attend and/or schedule internal calls to discuss anything technical related to the open deal.
- Document all customer questions to ensure immediate follow-up on all outstanding issues
- Communicate technical requirements in note format inside of Hubspot to operation teams
- Participate in all team activities (weekly all sales meeting, sales cafe, sales dojo, sales engineering meeting, sales summits, etc)
- Understand competitive positioning and be effective in differentiating Feedonomics
- Install, configure, and troubleshoot Feedonomics platform integrations to import data and identify any discrepancies or causes for delay
- Escalation for Sales Engineer - Tier 1 and Sales Operations
The Requirements
- 3-4 years of experience in a client facing technical role (Sales engineering, technical account management etc)
- Experience working in an ecommerce and technical environment supporting high volume, transactional applications, and data transformation/exchange
- Proficient in adapting to new software tools and environments
- Understanding of advertising channels, marketplaces and web stores such as Amazon, eBay, Magento, Shopify, etc.
- Understanding of online marketing and advertising concepts
- Technical working knowledge of API integrations
- Master Communicator - You possess strong verbal, presentation, written, listening, and organizational skills
- Problem Solver - You’re adept at using critical thinking to assess and solution for prospects with low to moderate levels of sophistication and complexity
- Effective Prioritizer - You effectively manage your workload and prioritize activities
- Driven - You are energetic, self-starting, and have a sense of urgency and passion for winning
- Thoughtful - You anticipate where potential issues are and plan your approach accordingly
- Collaborative - You collaborate readily and easily and are able to motivate multiple groups toward accomplishing a task
- Bachelor's degree required
- This is a remote position for candidates legally authorized to work and reside in the UK
- Bilingual in English and French is preferred