Sales Administrator

Description:

Persimmon Homes, a leading FTSE 100 UK house builder delivering approximately 10,000 homes annually, is seeking a Sales Administrator to join their Suffolk Sales Team. This role offers a chance to become a part of a dynamic organization with strong values and opportunities for professional development.

The Sales Administrator will provide key administrative support to the Sales and Management team, ensuring timely processing of home sales and supporting high standards of customer experience. The role requires excellent communication, attention to detail, and a proactive approach to managing workload in a busy environment.

Key Responsibilities:

• Responding to phone enquiries from prospective and current customers professionally and efficiently

• Supporting the progression of home sales and managing part exchanges

• Coordinating diary management for the Sales team

• Accurately inputting and recording sales data into the COINS/CRM system

• Collaborating with internal departments to ensure excellent customer service

• Creating general correspondence including letters and memos

• Ordering interior upgrades, soft furnishings, stationery, and marketing materials

• Assisting in the development of marketing campaigns and weekly pricing updates

• Maintaining up-to-date and relevant marketing content on the company website

Required Skills and Qualifications:

• Strong verbal and written communication skills

• Proficiency in Microsoft Excel, Word, PDF, Outlook, Teams, and SharePoint

• Excellent organizational and multitasking abilities

• Minimum of 5 GCSEs (grades A–C) preferred

• Prior experience in an administrative role is advantageous

Benefits:

• Competitive salary (depending on experience)

• Bonus scheme

• Industry-leading training programs

• Clearly defined career progression paths

• Inclusive and supportive workplace culture