Description:
Mode Search are exclusively partnered with a beautiful RTW fashion brand in their search for a Reatil Operations Manager
This newly created position is due to the brand experiencing rapid growth, offering career progression opportunities.
Based in West London, this is a full-time office-based position reporting to the Commercial Director.
The Role
- Ensure all systems operate smoothly and align with our quality standards
- Maximize the efficiency of all business procedures
- Establish production KPIs and conduct quality assessments
- Monitor daily operations and address potential issues when they arise
- Build processes that meet our business objectives and ensure compliance
- Monitor financial data and recommend solutions that will improve profitability
- Coordinate with the HR department to ensure our hiring plans meet our business needs
- Take into account the needs of external and internal stakeholders and incorporate them into new strategic plans
- Lead, motivate, and support the team within a time-sensitive and demanding environment, including career development plans for direct reports and problem resolution
- Manage data collection for the updating of metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service
- Partner with cross-functional teams to improve proprietary tools and systems
- Work closely with legal and safety departments to ensure that activities remain compliant
- Oversee materials and inventory
- Conduct budget reviews and report cost plans to upper management
Requirements
- Flexible on both domestic and international travel
- A Bachelor's degree in Business Administration, Retail Management, or a related field is preferred but not mandatory.
- Proven experience in retail operations management, preferably in a multi-store environment.
- Experience in dealing with multiple Wholesale account
- Excellent analytical and problem-solving skills with a keen attention to detail.