Remote Customer Advisor

Description:

As a Remote Customer Advisor you'll mostly be taking inbound calls from existing customers and offering solutions to benefit our customers, whether that be negotiating the best price at renewal, including extra cars, homes or vans to their policy, or simply dealing with general customer queries. Our area is constantly evolving to keep up with the needs of our customers and to ensure we have a competitive edge. We're proud of our inclusive and collaborative culture.

Our people are always at the forefront of what we do, so we’ll always make sure we give you the skills and knowledge to excel in your role. In addition to the base salary of £23,719 there’s also the potential for earning incentive every month.

As a member of our Customer Loyalty Remote team, we expect you to:

• Deliver excellent customer service
• Communicate effectively
• Collaborate as a team
• Be self-motivated
• Be open to learning
• Be resilient