Receptionist/administrator

Description:

The Multi Services Assistant will work as part of a team to provide the highest level of customer service to our clients and support to the Team Leader and Business Services Manager. As reception and hospitality are a key focus for this role, someone who has experience in corporate reception or hospitality, or has transferable retail/hospitality/customer service skills would be a great fit.

Key responsibilities include:

Reception/Hospitality/Reprographics

• Courteously greet and interact with visitors to the premises
• Help to deliver an excellent client experience making professionalism and customer care your priority
• Manage and oversee all room bookings, hospitality requirements, AV needs and car parking
• Deal with any other reception or switchboard duties as required
• Carefully manage a busy meeting room calendar
• Complete daily and weekly checks of the client suite to ensure excellent presentation
• Complete daily admin tasks such as confirmations of meeting room bookings, creating the daily running order, filling in visitor lists and booking parking spaces
• Data entry as required to monitor work load within the service
• Arranging refreshments and catering for lunches, buffets, events and functions.
• Supervising and assisting at events
• Maintaining meeting room presentation standards with daily and hourly checks
• Diary management and planning
• Stock management
• Collecting Reprographics requests from designated areas and correctly filing these
• Completing photocopying, scanning and printing requests
• Follow all quality checking processes to ensure a high standard of work, free of errors
• Ensuring that all equipment is fully stocked and operating correctly
• Handle and store documents safely maintaining information security at all times

Rewards and Benefits

We believe in supporting our employees in both their professional and personal lives. As part of our commitment to your well-being, we offer a comprehensive benefits package, including but not limited to:

• 25 days holiday, plus bank holidays(pro-rata for part time or fixed term roles)

• Salary sacrifice schemes, retail vouchers – including our TechScheme which can be used on a range of gadgets such as Smart TV’s, laptops and computers or household appliances.

• Life Assurance

• Private Medical Insurance

• Dental Insurance

• Health Assessments

• Cycle-to-work scheme

• Discounted gym memberships

• Referral Scheme