Receptionist/admin Clerk

Description:

We are looking for enthusiastic, committed, dynamic individuals to join our Team in the Cardiology Diagnostics Department at Manchester Foundation Trust Hospitals who will provide administrative and reception support

The department offers a full spectrum of Invasive and Non Invasive cardiac diagnostic investigations and is committed to developing staff and actively developing new roles for service provision.

Our mission is to improve the health/quality of life for our patients by building an organisation that develops and invests in the individuals that work here and this can only be achieved with the recruitment of the right people.

Any Enquires are welcomed and if you wish to arrange an informal visit of the department do not hesitate to contact us

Sorting and distribution of mail, case notes as appropriate.

General clerical duties e.g. sorting, filing, photocopying etc.

Dealing promptly with routine enquiries from staff and patients both on the telephone and in person, giving non-clinical advice, both orally and in writing, and communicating appropriately thereafter.

Reception duties meeting patients and visitors to the department/unit.

Some diary management for personnel or area.

Assisting with the introduction of new staff to office procedures and the use of office equipment.

Data entry and the updating of spreadsheets.

Use of patient related hospital computer systems e.g. making appointments, listing patients for procedures, recording data.

Following Trust and departmental Standard Operation Procedure (SOP’s).

Take part in departmental audits as and when required.