Receptionist

 

Description:

We have an opportunity for an experienced Receptionist to join our team working in our busy reception area. You will be part of a team that prides itself on providing exemplary service to our Patients, Visitors and Colleagues at all times.

Duties & Responsibilities:

  • Welcoming, registering and directing patients, consultants and hospital teams as required, in a proactive, warm, professional and caring manner and in such a way as to provide confidence and exceed customers’ expectations
  • Taking payments
  • Admitting surgical patients in accordance with hospital procedures, providing information as appropriate
  • Admission/Discharge of patients onto computer system ensuring accuracy of all information
  • Operate the hospital switchboard in a professional and efficient manner, ensuring all calls or enquires are responded to in a timely manner
  • Undertake various clerical duties including checking of bed status reports, issuing badges for visitors, booking taxis

Who we're looking for:

  • Customer Service experience is essential, whether that is in a face-to-face role or via telephone
  • Excellent verbal and telephone manner
  • IT Literate – Microsoft Office
  • Experience of planning work and acting under instruction
  • Working as part of a team but the ability to make decisions independently
  • Empathy for principles and importance of equality and dignity at work

Organization Spire Healthcare
Industry Secretary / Front Office Jobs
Occupational Category Receptionist
Job Location London,UK
Shift Type Morning
Job Type Full Time
Gender No Preference
Career Level Intermediate
Experience 2 Years
Posted at 2024-12-18 2:18 pm
Expires on 2025-04-16