Receptionist

Description:

An exciting opportunity has arisen for a positive, caring and friendly professional to join us as receptionist. You will be responsible for greeting patients, families and visitors on arrival at the hospice in a warm and caring manner.

You will be taking telephone calls and directing them to the appropriate department as well as co-ordinating volunteers to ensure the smooth and efficient running of the reception service.

About you

You will be able to demonstrate exceptional customer service and communication skills and have a professional and friendly manner. Previous experience in a customer facing role and of working with Outlook and Microsoft systems is essential. The successful applicant will be adaptable and able to work on their own initiative as well as being part of a team.

If you have a passion for excellent customer service and would like to make a difference to patients living with a terminal illness and their families we would love to hear from you.

You will be rewarded with excellent job satisfaction, knowing that you are working for a worthwhile cause and making a difference to the lives of others every day.

This post requires an Standard Disclosure and Barring Service check.

What we offer

We offer a competitive salary and a wide range of benefits including;

• Fantastic team where everyone is welcomed and empowered to give their best
• Supportive management – keen to develop you
• Generous annual leave (seven weeks including bank holidays)
• Benenden Healthcare offering diagnosis, treatment, 24/7 GP and mental health advice lines, discounts etc. or Cash plan giving cash back for day to day healthcare such as optical or dental costs
• Opportunities for flexible working
• Family friendly policies
• Fabulous subsidised on-site café
• Pension scheme and opportunity to continue NHS pension for clinical staff
• Free Will writing service