Description:
Key Responsibilities
- Assist in delivering the unexpected to our clients through first class customer service
- A natural host that can make customers, visitors and colleagues feel at home within the location
- Main point of contact for customer requests and enquiries
- Working with the security team to ensure all processes are followed
- Assist in answering all telephone enquiries for the site, room bookings and set up
- Support the onsite Management team with high profile events
- Support and create the best customer and workplace experience
- Develop relationships and capture client's individual requirements for future site visits
- Have a keen eye for detail and share your notes and feedback to the teams
- Work on community initiatives to develop connections
- Undertake tours of the building to ensure best practice and report any faults and concerns at the earliest opportunity
Professional and Personal Competencies/Qualifications
- First Aid trained preferable, but training will be provided as part of the role
- IOSH preferable but training will be provided as part of the role
- Workplace Experience Programme training preferable but will be provided as part of the role
- Experience of working in a high-profile environment
- Excellent communication skills both verbal and written
- Must be able to work within a highly confidential environment
- A high level of Microsoft Office application knowledge and experience