Project Manager

Description:

Reporting to the Account Manager, you will be part of a local in-market team supporting the delivery of a major outsourced marketing services contract, covering the key category of Promotional Merchandise.

Key Responsibilities

Process orders and invoices

Liaise with suppliers and have strong negotiation skills

Ensure customer service is a top priority. Identify and resolve all issues relating to customers within Standard guidelines.

Ensure all orders are tracked and reported against set contractual obligations

Produce accurate customer quotations and ensure quality samples and artwork for proposals.

Communicate order status to all departments to ensure timely delivery of orders.

Provide professional presentations to customers.

Based on customer briefs initiate all product development and source new concepts in collaboration with the Operations team.

Maintaining and updating database of local suppliers and managing the relationships

Participate in industry trade shows to develop and maintain business relationships, improve product knowledge and identify opportunities to increase sales.

Develop and maintain accurate, legible customer files.

Submit all requested reports including but not limited to customer meeting reports, forecasts and monthly sales reports to the Sales Manager in a timely fashion.

Skills Required

The successful candidate MUST speak and write in fluent English (Portuguese not required), and preferably have proven experience in a sales/Customer service role.

Experience in the promotional merchandise industry is a plus. Candidates should preferably have at least 1-2 years experience in dealing with B2B clients.

The ideal candidate will have strong negotiation skills, able to juggle multiple projects at the same time and enjoy working on projects from briefing to delivery stage.

Our organization is dedicated to fostering a workplace environment that values diversity and inclusion. We actively seek to attract, recruit, and nurture talent from a broad spectrum of backgrounds, each contributing unique perspectives, ideas, and experiences. Our goal is to cultivate a productive and inclusive atmosphere that represents various cultures and groups, where everyone is given an equal opportunity to thrive.