Program Manager

Description:

Key Responsibilities:

1. **Program Leadership:**

- Develop and execute a comprehensive program plan for the Ph1/2 migration.

- Provide strategic direction and leadership to cross-functional project teams, ensuring collaboration and effective communication.

- Oversee all elements of the migration program, from initial planning through implementation and post-migration support.

2. **Stakeholder Management:**

- Engage with key stakeholders, including technical teams, vendors, and business teams, to align on program objectives, deliverables, and timelines.

- Serve as the primary point of contact for program-related communications, ensuring stakeholders are informed of progress, risks, and issues.

- Facilitate regular stakeholder meetings and status updates.

3. **Project Management:**

- Utilize best-in-class project management methodologies and tools to plan, execute, monitor, and close projects within the program.

- Identify and manage program risks, issues, and dependencies, developing mitigation strategies to ensure successful outcomes.

- Ensure adherence to project budget, schedules, and quality standards.

4. **Technical Oversight:**

- Collaborate with technical leads to ensure the migration strategy aligns with technical requirements and capabilities.

- Ensure robust testing and validation processes are in place to maintain service continuity and performance standards during and after migration.

5. **Resource Management:**

- Allocate and manage resources effectively, ensuring the program has the necessary talent and tools to meet objectives.

- Lead, mentor, and develop program team members, fostering a high-performance culture.

- Coordinate with the overall program lead to address any resourcing challenges.

6. **Performance Measurement:**

- Define and track key performance indicators (KPIs) to measure program success and impact.

- Conduct post-migration reviews to identify lessons learned and opportunities for improvement.

- Prepare and present comprehensive program reports to senior management and stakeholders.