Description:
Spire Cardiff have an opportunity for you to join our friendly Self-Pay team. If you have strong sales experience in a customer-facing role, we would like to hear from you.
Spire Cardiff is the largest, modern provider of private healthcare in Wales. We’re experts in a wide range of treatments and conditions, as well as being an orthopaedic centre of excellence, delivering exceptional quality of care for musculoskeletal (bone and muscle) related conditions.
Duties And Responsibilities:
- Manage all Self-Pay patient enquiries, both over the telephone and online/email, from initial enquiry through to booking.
- Communicate clearly and effectively with prospective patients via telephone and email, to provide information regarding pricing, procedures, consultants, availability etc.
- Convert warm leads into appointments/sales in order to meet key performance targets
- Deliver high quality customer service & care, in line with the expectations of a leading private healthcare business
Who We Are Looking For:
- As a Private Patient Sales Advisor in our Self-Pay team, you will demonstrate excellent communication, interpersonal and relationship building skills, as well as a positive and proactive customer-focused attitude. A confident approach to handing a variety of systems will allow you to prioritise and manage your workload, in a collaborative, fast paced team environment.
- At Spire we are constantly investing in our business, including the latest medical technology, brand new facilities and up to date refurbishments. These investments mean that our employees feel they can provide a standard of care they can be proud of, in a pleasant working environment.
- We encourage employees to share our value of investing in the future, by investing in their own learning and development to build their skills for the future. This makes Spire a really rewarding place to work for your whole career.