Platform And Service Owner

 

Description:

Information Services Division (ISD) is the primary provider of IT services to UCL. We support and enhance learning, teaching, research and administrative processes by providing information- and technology-related services to over 50,000 staff and students of UCL and associated institutions. Our goal is to be the leading IT services group in the HE sector and we are growing our team’s capability in experience/UX, agile development, security, cloud, service management and partnering. We are modernising our technology foundations, digitising the processes of the university to transform experience for students and staff, and partnering across the university to drive differentiation in UCL education and research. IT Service and Operations manages the infrastructure and data platforms which underpin UCL's central IT services, including data centres, cloud compute and storage platforms, networks, telephony, communications and collaboration and enterprise applications. In addition, IT Service and Operations provides an End-to-end Service Management capability, ensuring UCL's IT services are relevant, responsive and resilient.

About the role

The main purpose of this job is to lead the UCL Network Platforms team, maximizing the value derived from the network platform while ensuring the quality of the service provided. The role involves leading stakeholder engagement, identifying user needs in alignment with broader UCL objectives, and defining and prioritizing work in the team backlog. 

Organization University College London
Industry Management Jobs
Occupational Category Platform and Service Owner
Job Location London,UK
Shift Type Morning
Job Type Full Time
Gender No Preference
Career Level Intermediate
Experience 2 Years
Posted at 2024-07-02 6:43 am
Expires on 2025-01-22