Description:
An exciting opportunity has arisen at Stoke City Football Club for a Partnerships Sales Executive to support its commercial operations at the bet365 Stadium.
Reporting to the Head of Partnerships, the purpose of the role is to generate income from advertising revenue across all areas of the club, including First Team, Women’s Team, Academy and Community Trust.
Main Responsibilities
- Managing and growing existing relationships with clients to drive incremental business.
- Identify and proactively source new leads, approach and successfully develop in order to achieve agreed targets.
- Negotiating terms of sales, agreements and closing sales with customers.
- Responding to customer queries and resolving their objections to encourage them to make a purchase.
- Proactively responding to all inbound enquirers in a timely and professional manner, converting enquiries into sales by gathering information, discussing packages, emailing quotes and follow up calls.
- Cross selling and upselling to support other commercial revenue teams
- Managing the renewals process for the advertising accounts by supporting customers to re-purchase.
Key Skills and Experience
- Excellent customer service and communication skills.
- Ability to engage and build rapport with customers.
- Ability to remain positive in challenging situations.
- Ability to work independently as well as part of a team.
- Basic IT skills.
- Previous sales experience is desirable.