Operations Team Manager

Description:

We are looking to appoint a suitably qualified and experienced individual to undertake the role of Operations Team Manager within the Responsive Repairs team. The role will be on an 18 Month Fixed Term contract and is an additional post in the team.

The successful candidate will lead a team of multi-disciplined individuals in delivering an efficient repairs service within our occupied properties.

About you

We are looking for an experienced Operations Team Manager to join and support our Responsive Repairs team in managing an already excellent maintenance service, delivered to our customers in a way that that promotes high levels of customer focus, performance, safety, and quality, with a strong emphasis on innovation, forward thinking and continuous improvement.

The successful applicant should have a thorough understanding of building and maintenance practices in a social housing environment. They must possess the relevant knowledge, skills, experience necessary to successfully manage a multi- disciplined team of in-house trade colleagues, supported by approved subcontractors to undertake repair and maintenance tasks in a fast moving and dynamic working environment.

They must be dynamic, with a collaborative and engaging style, and possess strong customer service, people management and organisational skills. You should be highly organised, capable of working to tight deadlines, achieving KPIs and targets in accordance with budget constraints.