Description:
Abley Letchford is a trusted development planning and infrastructure consultancy, providing high quality services to clients across the UK. With offices in Hungerford and Reading, we are a diverse and collaborative team that values everyone’s unique skills. Our commitment to excellence and teamwork makes us a fun, inclusive, and rewarding place to work.
Role Requirements
As an Office Manager, you will play a key role in ensuring the efficient running of our office, supporting our team, and handling a range of administrative tasks. Your responsibilities will include but are not limited to:
- Provide varied support and administrative assistance to the team: This includes embracing digital software for managing schedules, coordinating meetings, and handling reports and documentation
- Provide additional support to Senior Leadership Team where required: Assist with high-level administrative tasks and special projects
- Answering phones and welcoming visitors: serve as the first point of contact for staff, clients and visitors, ensuring a professional and friendly reception.
- Office Administration - ensure the smooth functioning of office operations, including equipment, supplies, and policies.
- HR Support: assist with HR functions such as holiday tracking, absence management, inductions, and training.
- Finance – timesheets, sales invoicing, purchase ledger and staff expenses
- Facilities management: Oversee the maintenance and management of office facilities.
- H&S and ISO 9001 processes – proactive coordination / implementation of systems
- IT – responsible for day-to-day office and equipment issues as well as new starter set up
- Perform other duties, as requested by the Directors or Business Manager: be flexible and ready to take on additional tasks as needed
Skills and Experience Required
We’re looking for an experienced and highly organised individual with:
- Demonstrable experience in a similar role
- Excellent organisational skills, with the ability to manage multiple projects simultaneously and meet deadlines.
- Strong interpersonal skills, capable of building positive relationships with staff as well as external providers
- Ability to exercise discretion in dealing with confidential or sensitive matters
- Excellent planning and organisation skills with a methodical approach to managing a varied workload
- Proactively follows and improves processes to enhance efficiency
- Ability to learn quickly and work under own initiative, proactively with a problem-solving approach
- Ability to work in a busy environment and to adapt to the changing needs of the business
- Strong communication and time management skills
- Excellent attention to detail
- A flexible approach to your work, with a can-do attitude
- Strong IT and administration skills, including creating and formatting documents. Familiar with tools such as Microsoft Word, Excel, Outlook, PowerPoint and Teams. Willing and able to learn new software packages.
- Excellent written and spoken English