Description:
Our client is currently seeking a charismatic and adaptable Front of House/Office Manager to join their team on a permanent basis. As the Front of House/Office Manager, you will be responsible for providing a full front of house service, ensuring a professional and personable welcome for colleagues and clients. You will also oversee the management and coordination of meeting rooms, maintain good relationships both internally and externally, and ensure the smooth running of internal events and office facilities.
Key responsibilities include:
- Offering a full front of house service for a busy, fast-paced Reception area.
- Meeting and greeting colleagues and clients, providing a personable and professional welcome.
- Managing and coordinating meeting rooms, including set-up and video conferencing.
- Building and maintaining good relationships internally and externally, communicating in a professional and effective manner.
- Ensuring the smooth running of internal events, booking catering facilities, and organising lunches.
- Keeping meeting rooms and office areas tidy and ensuring kitchen facilities are fully stocked and clean.
- Acting as the main point of contact for the London office to all employees.
- Reviewing and maintaining cost-effective administration procedures, including archiving, stationery, access cards, lockers, and post and courier requirements.
- Liaising with Facilities, Contractors, and Building Manager regarding maintenance or cleaning issues within the office/communal areas.
- Overseeing Health and Safety and Environmental issues for the offices.
- Working alongside the existing front of house team.
- Handling any other duties commensurate with this level of post.
Key qualities, qualifications, and experience:
- Charismatic team player with excellent interpersonal skills.
- Adaptable and hands-on with a can-do attitude.
- High level of written and oral communication skills.
- Good IT skills and experience using MS Word, Excel, Access, and PowerPoint.
- Ability to use initiative to resolve problems.
- Good organisational and prioritisation skills.