Description:
We're an exceptionally fast-paced Tech Recruitment Business with a global reach. We're located at the Fora Office in Vauxhall. We are looking for an Operations Associate - someone who is a culture contributor, full of energy and ideas, with a can-do, and get-it-done attitude!
In this pivotal role as Office Manager, you'll have the opportunity to shape the future of our company - you’ll wear multiple hats and make a positive and tangible impact every day, working in close partnership with the Founder and MD to take the business to another level.
We need someone who:
- Is meticulously organised – this is so important for this multifaceted role.
- Is a lateral thinker with effective problem-solving skills.
- Has excellent English writing and grammar skills, ideally with a degree or equivalent qualification.
- Is proactive, takes initiative with a strong work ethic.
- Is passionate, positive and wants to get stuck in – someone who adds energy to the business.
- Is creative – enjoys photography and has a flare for social media marketing.
- Is interested in arranging events for the team and for clients.
Responsibilities:
Operations:
- Ensure the smooth functions of various processes within their business - consolidate all back-office tasks so that the salespeople can focus on selling!
- Identify and implement process improvement and cost-effective initiatives.
- Financial management, including preparation of invoices and tracking payments in arrears. Be the primary liaison between Amberes and their outsourced accountancy firm.
- Managing third party relationships – have a strong ability to deal with third party vendors e.g. cloud call, LinkedIn, Jobadder etc.
Office and People Management:
- Help with the interview process and onboard new employees
- Serve as a point of contact for any employee issues.
- Learn and manage BrightHR (HRIS) - manage documentation, annual leave requests, sick days, accrued holiday entitlements and internal documentation.
- Maintain records of employee expenses to ensure timely reimbursement.
- Ensure there is always sufficient office stock – laptops, chargers, stationary etc. Arrange deliveries e.g. stocking the drinks fridge and asking staff what they want within the allocated budget.
- Work closely with their ITMSP to assist with any technical issues.
- Partner with the Founder and Managing Director and assist them with day-to-day business activities. Handle their personal duties such as booking appointments, travel arrangements and expense management (using Xero/Hubdoc).
Events:
- internal and external events to cultivate team cohesion and boost employee morale (requires planning and budget management). Research and book monthly and quarterly social events.
- Book the incentive rewards such as holidays and spa days etc.
- birthday and work anniversary days/gifts.
- charity events - Yorkshire 3 peaks is next on the list!
Marketing:
- Design and develop marketing materials (using Canva/Adobe) that communicate the company’s value propositions effectively.
- Continue to build a virtual presence via social media (Instagram and LinkedIn are the main platforms but explore TikTok too), ensuring to be on trend!
- Be organised with a marketing roadmap - highlight all upcoming events and international dates.
- Consistently take photos and videos for branding purposes (both in the office and at events).
- Keep the website up to date.
- Create brochures and help design presentations for the team.