Description:
We are looking for an enthusiastic individual to join our small, innovative, energetic team. The Office Administrator will play a crucial role in our consultancy's smooth and efficient operation. This position involves a variety of administrative and clerical tasks to support our directors, clients, and overall business activities. The ideal candidate will be proactive, detail-oriented, and capable of managing multiple responsibilities in a fast-paced environment.
The Role
This is a hybrid role based at our Flimwell Park office and working from home. We are open to part-time or full-time applicants.
As Office Administrator, you will provide general administrative support to the directors in the day-to-day running of the business. You will also be client-facing, so good communication skills are essential.
Key Responsibilities:
Administrative Support:
- Prepare and distribute internal and external communications, including emails, reports, and presentations.
- Maintain a client database: Accurately manage and update our client database, tracking engagement, gathering feedback, and ensuring timely follow-up actions to enhance client relationships.
- Compose case studies: Develop insightful and engaging case studies that highlight our successful projects and demonstrate our expertise.
- Manage social media updates: Create and schedule engaging social media content to maintain a strong online presence.
- Coordinate travel and accommodation: Efficiently arrange travel and accommodation for our consultants, ensuring all logistics are handled seamlessly.
Client Relations:
- Draft contractual agreements: Create and review detailed contractual agreements to ensure clarity, compliance, and mutual understanding.
- Solicit client testimonials: Contact clients to gather testimonials, showcasing our success stories and client satisfaction.
Financial Administration:
- Pursue overdue payments: Proactively follow up on outstanding invoices to ensure timely payments and maintain healthy cash flow.
- Process payments in Xero: Accurately manage and process bills for payment using Xero, ensuring all financial transactions are recorded and reconciled.
About You
- Proven experience as an Office Administrator, Administrative Assistant, or similar role.
- Strong organizational and time-management skills, with the ability to prioritize tasks and meet deadlines.
- Excellent written and verbal communication skills.
- Proficiency in MS Office (Word, Excel, PowerPoint, Outlook) and office management software.
- Ability to work independently and as part of a team.
- High level of discretion and confidentiality.
- Fluency in English, both spoken and written, is essential.
- With access to your own car, public transport is limited at the Flimwell Park office.