Description:
We are a team based in Shoreditch, and our cultural fit is as important to us as excelling in our work. The client services/New Business consultant will play an integral role in the future strategy of the business. They will build strong relationships with clients, identifying opportunities within our existing portfolio as well as searching for and identifying new business opportunities in the wider market.
You will work alongside our existing client services manager and our marketing/new business manager.
Key Skills
- General
- Knowledge of Digital Media and Branded content
- A friendly manner, whilst being professional and credible at all times
- Attention to detail
- Outstanding research skills, to develop a very good understanding of the client across a wide variety of business sectors and industries. Pre-existing knowledge in the Tech, cosmoceuticals, beverage or finance industries is a bonus
- Adaptability and eagerness to learn new skills, knowledge and tools
- A passion to learn and grow with a dynamic interested team
- New Business
- A can-do attitude, thinking ahead of our competition and outside of the box to deliver results
- A proven track record of delivering revenue in a New Business capacity
- Working in a KPI led environment to targets
- Identifying core clients within our bread and butter workflow
- Identifying low-hanging fruit as well as longer-term strategic partnerships
- Client Services
- Proactive and passionate about delivering a great experience for our clients:
- Great communication skills, project management and rigour around process and delivery
- Solid presentation skills and confidence presenting
- Thinking strategically about the client's business, challenges and opportunities and what solutions we can provide them to grow our business
- A track record of building and developing relationships with mid-senior level clients. Understanding when and where to invest in our client relationships to open up opportunities"
- Recognise where existing projects (either at proposal stage or in-life) could be expanded and adopt a proactive approach to grow existing briefs
- Ability to recognise opportunity
- form part of Gramafilm’s annual strategy for client development
- Understand their client’s business along with any sector business issues
- Recognise opportunities and adopt proactive approach in developing concept proposal
- Monitor spend through projects, with the assistance of Finance & Operations
Organisation
- Timesheeting, learning and knowing annual budget cycles of external clients.
- Ability to lead and work autonomously
- Communicate clearly with colleagues and speak more for the team
- Take control of existing client requests for data, RFI’s, annual review surveys etc.
- Work with the finance team to review financial health of projects, stepping in where necessary to be a client point of contact to deliver burn reports and discuss any overages or changes of scope of a project as required.
- Produce project case studies for large scale projects where appropriate