Member Proposition Director

Description:

When you have a third of the UK’s working population as your customers, developing a compelling proposition that works for all isn’t easy – but if that is a challenge that excites you, then Nest may have the role you are looking for.
We are recruiting for a permanent, full time Member Proposition Director to join our Nest Experience leadership team.
The role will be accountable for the strategy and customer value proposition for all of our members, and for ensuring we are driving the outcomes that they need.
Whether they are saving for the first time, or approaching retirement, and whether they are part of an employer scheme, or self-employed, we are committed to providing our members with the best possible later life and journey with Nest along the way.
This is a time where Nest is transforming the service and experience for our members, and this role will be pivotal in defining the exciting future.
We are looking for a creative and innovative thinker who knows how to harness data and insight  to deliver consumer facing propositions on a massive scale.

With excellent functional and people leadership skills, you will motivate, inspire and empower teams and build an inclusive and high-performing environment where diversity is valued and there is equality of opportunity for all.
This is one of those ‘once in a career’ opportunities to influence the direction of one of the biggest long-term savings schemes in the UK that is driven to serve the underserved with a high-quality service and experience.