Matchday Retail Assistants

Description:

KEY RESPONSIBILITIES:

• Availability to work all Northampton Saints home match days for the 23/24 season. Additional hours optional and are discussed on a monthly basis as necessary.
• Have a proactive approach to serving customers within the store and customers with online queries.
• General till work.
• Ensure the shop floor is always clean, tidy and fully stocked.
• Fulfil orders placed via the Club’s e-commerce platform.
• Work with the Store Manager in ensuring the stock rooms are clear, tidy and well managed.
• Work with the Store Manager in accepting and checking all deliveries.
• Respond to customer queries.
• Deal with customer refunds & exchanges.
• Involved in stock control and management.
• Balance cash registers.
• Ensure all products are priced and displayed in a correct manner.
• Keep up to date with promotions and displays.
• Provide cover for colleagues as and when necessary.
• Any other duties deemed necessary for the efficient operation of the Retail department.
• Retail experience preferred.