Description:
We are CrowdStrike, a fast-growing security company that protects our wide range of customers from cybersecurity attacks. We’re investing in program managers who are energetic, eager to learn, flexible and capable of managing large scale/complex engineering projects in a fast-paced environment.
As a Program Manager, you’ll be responsible for supporting the Exposure Management product team whose mission is to develop streamlined solutions that proactively reduce risk through unified, AI-powered vulnerability prioritization and complete attack surface visibility, ensuring the continuous evolution of our world-class Falcon products. Note this role is within product engineering and development and not an internal IT team.
Your primary focus will be two-fold. You will be driving the scheduling, scoping and end-to-end execution of projects for the team, working directly with Engineering Developers, Product Managers, and Dev Managers to ensure timely delivery against the roadmap. You will work closely across functional teams, and across geo-locations in Europe, the United Kingdom, Israel, and the United States to collaborate and ensure dependencies are well known, critical issues are identified and driven to resolution.
In addition, you will be responsible for the management of a growing team of Program Managers in Europe and the United Kingdom.
What You'll Do
- Partnering and direct facilitation with teams at all levels; from in the weeds with developers on projects to summations at the executive level.
- Demonstrates the ability to learn and communicate technical context and align it with business objectives to help drive project deliverables, resources, and timelines.
- Creating and driving the project schedule, working with dev management task assignments, and managing schedule progress; from large phases through to detailed tasks, including understanding and managing dependencies within and across Product Groups.
- Collaborating with staff and management of multiple worldwide business units (including subject matter experts, product management, design teams, and technology teams) to clearly identify, explain, and communicate their project involvement, project goals, expectations, and tasks.
- Proactively tracks the status of project activities and ensures that schedules and priorities are being met.
- Ensures critical issues are identified, tracked through resolution, and escalated if necessary.
- Proactively manages daily/weekly project communication and status reporting.
- Leads Scrum meetings and creates and follows up on meeting minutes/action items.
- Flexibly working across timezones to help coordinate and follow up on work.
- Willingness to travel both locally and internationally several times a quarter.
What You'll Do As a People Manager
- Ability to engage in a participative and collaborative style of management, providing coaching and guidance to direct reports on expectations, implementation best practices and next steps, while allowing them space to determine a course of action and execute
- Promotes employee empowerment by actively involving the team members in the direction of the program management team, product groups, and the business as a whole.
- Actively encourages each team member to find their own self-direction (based on guidance) and to be intrinsically motivated rather than externally motivated.
- Ability and willingness to make time for team members (weekly 1:1s, ad-hoc syncs) while supporting a program of projects.
- Engages in a collaborative and open feedback model (giving and receiving honest feedback in a constructive manner).
- Models ideal behavior and best practices for your direct reports by being an individual contributor as well as a people manager.
- Understands where practices and policies must be aligned with the group vs where there is flexibility for outliers and ensures adherence.