Description:
We have a fantastic opportunity for an experienced Salesforce Lead to join us during an exciting period of growth as we plan further investment into our Salesforce platform! This is a brand-new role within our IS team and you will be involved in planning, designing, leading, and delivering the growth and development of Salesforce within Home Group.
You’ll be integral to the day-to-day management and development of the Salesforce environment and team which will include regular major and minor developments, as well as driving process and efficiency in our approach to Salesforce.
Typical day as a Lead Salesforce Administrator
- Taking the lead in building clean, secure, and functionally rich Salesforce solutions that bring benefit to the business and its users.
- Actively leading, mentoring, and coaching members of the Salesforce team. Overseeing their workloads, development and performance leading to a well performing team.
- Not just a reactive problem solver, you're proactive. Leveraging your tech know-how, you uncover solutions for business needs that haven't even been articulated yet.
- Working collaboratively with multiple IS and project teams and the wider business to consistently enhance and improve our Salesforce offering to enable real benefit to our customers and colleagues.
- Proactively managing the environments, performance, data quality and updates of the Salesforce ecosystem.
- Being a Salesforce evangelist, able to show and demonstrate the usage and benefits of Salesforce to the business, as well as support with training, documentation, and user adoption.
- Taking an active, leading input in key ceremonies such as daily stand up, sprint planning and retrospectives as well as continuously challenge and drive to improve our Salesforce development processes and activities.
- Participation, monitoring and leading in the resolution of live incidents working closely with the relevant people to inform key stakeholders and quickly fix issues.
Fancy going home each day knowing that you have helped change our customers lives for the better? You’ll do that here, working for a top 10 Great Place to Work Employer!
You bring
- At least 3 years’ experience in Salesforce Admin role and a Salesforce Certified Administrator
- Demonstrable experience in building, configuring, and delivering Salesforce solutions.
- Experience of leading a team and building solid relationships with stakeholders.
- It would be great if you had experience of working the not for profit and/or marketing cloud