Description:
As part of a core leadership team of three Lead Infrastructure Engineers, you will oversee programmes and projects whilst working with Technical Architects to translate the architectural designs into operations and support technical architects in operationalising the designs.
You will lead, line manage and direct infrastructure engineer product teams in building, managing, transitioning, supporting and maintaining solutions according to departmental policy and ensure a feedback loop exists with service support to ensure continuous improvement. You are responsible for wider management activities such as workforce planning, budgeting, 1-to-1 line management, technology roadmaps, projects and tasks.
This role is not suitable for part-time working due to the nature of the role requiring candidates to be available for on-call duties on a voluntary basis.
What you will do
Your main day to day responsibilities will be:
- Leading teams and departments in the implementation, administration and support of infrastructure solutions and services
- Working to improve DevOps pipelines to be able to visualise workload and sprint opportunities.
- Reviewing systems design to ensure selection of appropriate technology, efficient use of resources, integration of multiple systems and technology and that ‘Secure by Design’ principles have been followed.
- Managing planning of system and/or acceptance tests, coordinating both functional and non-functional specifications and provide authoritative advice and guidance on test planning
- Troubleshooting and identifying problems across different technology capabilities including compute, storage, networking, physical infrastructure, software, cloud, commercial off the shelf (COTS) and open source
- Establishing standards and procedures across a service lifecycle including the development lifecycle and ensure that practitioners adhere to this. You will manage resources to ensure that the systems integration function works effectively
- After a solution has been integrated, you will evaluate the success of the project, identifying best practices and lessons learned. You will provide feedback to teams and incorporate this information into future plans
- Managing, coaching and mentoring more junior infrastructure engineers
Like many organisations we need to maintain our services 24/7, therefore, on occasions there may be a requirement to work out of hours, for which you will be paid an additional allowance.
Person specification
UK residency and security requirements - You need to have lived in the UK for the past 5 years.
Essential Criteria
You’ll have a demonstrable passion for Infrastructure Engineering, with the following skills or strong experience in:
- Modern and mobile device management (Windows 11, iOS, Android, MacOS)
- Familiarity with Azure virtual desktop
- API and scripting experience (for example MS Graph API)
- Clear vision on technology roadmaps for Windows 11, iOS, Android and Mac’s
- Leading the technology team to adhere to good engineering principles from architecture through to development
- Providing leadership to the teams responsible for delivery of the service through effective direction and coaching
- Managing and delivering complex technologies within time, cost and quality targets.
- Different methodologies including Agile, waterfall and continuous integration principles
- Building cohesive partnerships with diverse teams across multiple locations and technologies
- Advising on future technology changes and innovations and defining best practice for network improvements and information security