Description:
As the Lead Business Development Manager you will be key in delivering ambitious growth plans, market position and financial growth. Focusing on developing relationships within the education sector, such as schools and colleges, your primary responsibility will be finding and bringing on board potential new customers. You will be building relationships and delivering demonstrations, focusing on gaining new clients as well as nurturing existing relationships with clients. This is a Remote role and will include some UK travel as required for customer meeting and events.
Responsibilities:
Management and Research:
- Design, develop, and execute a strategic sales plan to drive uptake of the product in the education sector, working collaboratively with colleagues to ensure that the plan aligns with Company mission and goals.
- Ensure that the Sales team are aware of the plan, and that targets set across the team are both challenging and achievable.
- Support the Sales team to develop their skills, increasing talent and sales within the company.
New Business Development:
- Using a range of methods, including cold calling, networking, LinkedIn functionality, and others as identified by you and in line with the strategy, proactively find new potential clients, and turn them into customers.
- Identifying decision makers in potential clients organisations and create meetings, pitches and demonstrations that demonstrate how the product meeting their needs, overcoming any concerns or obstacles.
Client Retention:
- Work with existing clients to present new products and/or services offered.
- Work closely with clients to ensure that the product is effectively embedded, including liaising with technical staff and any other relevant stakeholders, including ensuring that the product is rolled out to users to maximise uptake.
- Work with the Customer Success Team to review customer satisfaction and work to increase renewals.
Data, Analytics and Reporting:
- Ensure that System is always up to date and that targets are kept under review to ensure that they are being met.
- Understand where challenges lie and develop the approach and the team to overcome these.
- Create regular reports for the management team to ensure that they are up to date.