Description:
The team you will be supporting advises intellectual property holders to manage, enforce, protect and exploit rights across a range of creative industries. The team has a specific focus on IP matters in the tech, media and communications, retail, automotive and life sciences sectors. We have specific expertise in digital copyright and patent matters and have acted in several cases involving the communication and distribution rights in the digital sphere.
We act for a broad range of clients, from leading businesses to innovative start-ups, including cutting-edge games developers, price-comparison sites, newspaper publishers, retailers and internet service providers, helping them make the most of their copyright and database rights. We have particular experience in online content distribution, advising on new technologies and the liability and obligations of online intermediaries.
What You'll Do
Key Responsibilities:
- Develop strong working relationships with the team to anticipate, mitigate and resolve potential billing issues or concerns.
- Proactively manage and organise all billing guides for the team into client groupings and save within each matter manager's zip folder of billing guides.
- Produce and export to excel monthly work in progress reports for all fee earners within the team and send them to the relevant matter manager along with their respective billing guides.
- Liaising with the PAs attend work in progress meetings with fee earners to discuss their billing needs to ensure all billing is processed by month end.
- Build a good working relationship with the Billing Request team (in Finance) and liaise directly with them to provide clear instructions on approved billing guides so the Billing Request team can create accurate bills and organise any write-offs that need actioning.
- Quality check all PDF bills received from the Billing Request Team to ensure all elements of the bill are correct and ensure all bills are sent to the clients in accordance with the correct process for each individual client.
- Regularly check all client contact details, billing information and billing rates are correct and ensure all changes have been updated and are accurate.
- Support the PAs and FEs as and when necessary with administrative tasks such as diary management, travel arrangements, printing and bundles
Additional Responsibilities Are
- Role model flexibility and openness to change; be decisive, responsible and take ownership of tasks
- Work closely with the Disputes & Risk practice management team to improve team efficiencies, communications, management of work-in-progress and any roll-out of IT applications and improved working practices
- Support and assist the Operations Manager and our Senior PA Resource Coordinator in the development and effectiveness of administrative working practices and efficiencies
Who We Are Looking For
We are looking for someone with strong administration experience and a proactive work ethic. The position requires someone who is able to use their own initiative, have first class organisation skills and bean integral team player. You'll also be able to demonstrate:
- An enthusiastic, proactive and positive approach
- The ability to work under pressure with little supervision
- Excellent time and performance management
- The ability to pay close attention to detail
- Excellent written and verbal communication skills
- Confidentiality, flexibility, discretion and diplomacy
- Excellent IT skills (Microsoft Word, Excel, PowerPoint)